Frequently Asked Questions @ the Library

1. What are the library's hours? See our branch locations page for library locations and hours.

2. What are the loan periods for items? See our Library Catalog page for loan period times.

3. What are the fines and fees the Library charges? See our fines table for fees.

4. Help Connecting to the Online Library Resources.

5. What programs are available for Kids and Teens? See our Teens or Kids events pages for available programs.

6. When is storytime? See our storytimes listing page

7. When and where are computer classes held? Please contact your local branch. If you are interested in volunteering to teach a computer class please contact your local branch.

8. What is the Library's Internet Use Policy? The library's internet use policy can be found on our Internet Use Policy page.

9. What services do you provide for seniors? The library provides a senior outreach service via the Bookmobile: Extension Services. Please see this area for more information about stops and services.

10. What services do you provide for homebound readers? "Books by Mail" is a program available for homebound readers. Read about this program on our Books by Mail page.

11. How do I join the Friends of the Library? Contact the local Friends of the Library group.

12. How do I become a Volunteer? Download and fill out an application and bring it to your local branch. 

13. Do you have e-books? Yes, through our NetLibrary database. You must first create a free NetLibrary account from a computer INSIDE one of our library locations AND have a valid St. Johns County library card. You may then access our e-books from any computer inside or outside our libraries.

14. Do you have audio books? We have audio books on compact disc in all our library locations, and downloadable audio books that may be accessed through NetLibrary. To access our downloadable audio books from NetLibrary you must first create a free NetLibrary account from a computer INSIDE one of our library locations AND have a valid St. Johns County library card. These downloadable audio books may be listened to on your home computer or on a supported portable listening device. We also have audio books on audiocassette in all our library locations but are no longer purchasing audio books in this format.

15. Do you have wireless internet access? Yes, at all St. Johns County Public Library locations.

16. Do you have laptops available for the public? Yes, at all St. Johns County Public Library locations. Patrons who wish to check out laptops for use in the library must be age 18 or older and have a valid library card. Patrons who want to use a laptop (or wireless PC card for their own laptop) must present a valid St. Johns County library card in good standing, leave a picture ID with library staff AND sign a Borrower's Agreement for Wireless Laptop and Equipment Users. ID will be returned upon the return and inspection of the equipment.

17. I have problems viewing your site. Great efforts have been put into making this web site capable of being viewed with similar results in all browsers. This web site uses Javascript with the intention of enriching the user's experience. In order to enjoy the enriched experience offered by Javascript, you will need to have the Java runtime installed on your computer and enabled on your browser. This is installed by default on most current computers and if currently disabled, you can change your javascript settings in your browser settings. Please follow this link for more hel: Techincal Help

18. What is RSS? How do I use RSS? Click here to go to our page on RSS.

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