St. Johns County Government — Hurricane Irma Updates & Recovery Information

The above page will serve as your single source for all St. Johns County Hurricane Irma related information.

If you have additional questions, please call the St. Johns County Emergency Operations Hotline at 904.824.5550.

Hurricane Irma Restoration and Recovery Support at Your Library


Attention Hastings, Flagler Estates residents or any other residents impacted by Hurricane Irma:

Representatives from FEMA will be at the Hastings Branch Library from 10 am to 4 pm on Wednesday, October 4th and Thursday, October 5th to assist residents with FEMA claims.

The library’s address is 6195 S. Main Street, Hastings, FL.

Many out of county residents eligible for free St Johns County Public library card:

 Hurricane evacuees temporarily relocated to St Johns County may qualify for a free library card as part of SJCPLS’s reciprocal borrowing agreement. Florida residents from twenty five participating counties are eligible for a free SJCPLS card and may use it to check out materials, use library computers, print services, and more.

The following counties currently offer reciprocal borrowing arrangements: Alachua, Baker, Bradford, Brevard, Charlotte, Clay, Collier, DeSoto, Dixie, Flagler, Franklin, Gilchrist, Hamilton, Hendry, Lafayette, Lee, Levy, Madison, Monroe, Nassau, Putnam, Suwannee, Taylor, Union, and the Wilderness Coast Bookmobile.

Disaster Recovery Center Opens in St Johns County for those Impacted By Hurricane Irma

A Disaster Recovery Center to help those affected by Hurricane Irma willopen at 9 a.m. on Saturday September 16 at the St. Johns County Wind Mitigation Building, 3111 Agricultural Center Drive. The center will remain open from 9 a.m. to 6 p.m. Monday through Saturday for the immediate future. Disaster Recovery Centers serve as one-stop shops for eligible storm survivors seeking one-on-one help. Representatives from the Florida Division of Emergency Management, the Federal Emergency Management Agency, the U.S. Small Business Administration and various other state agencies will be at the center to answer questions and provide assistance. For more information, please call the Emergency Operation Center Hotline at 904.824.5550.

Free Legal Assistance Available For Florida Hurricane Survivors

A legal aid hotline is now available for Hurricane Irma survivors in Florida who cannot pay for an attorney: 1-866-550-2929. The hotline operates through a partnership between The Florida Bar Young Lawyers Division, the American Bar Association‘s ABA Young Lawyers Division and the FEMA Federal Emergency Management Agency.

Both English and Spanish voicemail recordings give instructions for callers to leave a message requesting storm-related legal assistance, and to provide their name, telephone number, county of residence, and a description of their legal problems.

Assistance through this hotline is available to qualified Floridians affected by Hurricane Irma in all Florida counties. Those who qualify will be matched with Florida lawyers who have volunteered to provide free legal help such as:

• Securing FEMA and other benefits
• Making life, medical and property insurance claims
• Dealing with home repair contractors
• Replacing wills and other important legal documents destroyed in the hurricane
• Helping with consumer protection matters, remedies and procedures
• Counseling on mortgage-foreclosure problems or landlord/tenant issues

Callers can leave a message on the hotline at any time. Calls will be returned within two business days between 9 a.m. to 5 p.m., Monday through Friday. There are some limitations: for example, assistance is not available for cases in which fees are paid as part of a settlement or award from a court. Such cases will be referred to a lawyer referral service. Funding for this hotline comes from FEMA under the authority of Section 415 of the Robert T. Stafford Disaster Relief and Emergency assistance Act (Public Law 100-707).

Additional Florida Bar resources and information are listed at and include:

• Legal Assistance Consumer Guide
• Florida Free Legal Answers
• Legal Aid Assistance
• Unethical Conduct
• Price Gouging
• Court Closures
• Major Disaster Declaration- The full list of counties covered for FEMA Assistance to Individuals and Households
• Low-interest disaster loans from the U.S. Small Business Administration
• Avoiding/recognizing Fraud

And thanks to these Partner Organizations that have joined forces to provide post-#Irma assistance:

• Florida Bar Young Lawyers Division
• American Bar Association Young Lawyers Division
• Federal Emergency Management Agency
• National Disaster Legal Aid Online – NDLA (available at: is a collaborative effort of Lone Star Legal Aid, the American Bar Association, the Legal Services Corporation, the National Legal Aid and Defender Association, and Pro Bono Net.
• Community Legal Services of Mid-Florida
• Florida Rural Legal Services, Inc.
• Legal Services of Greater Miami, Inc.
• Legal Services of North Florida, Inc.
• Bay Area Legal Services
• Three Rivers Legal Services, Inc.
• Coast to Coast Legal Aid of South Florida

For more details/info./additional links here:

State of Florida Division of Consumer Services
Hurricane Irma Disaster Resources and Information

Florida’s Division of Consumer Services stands ready to assist insurance consumers in the aftermath of Hurricane Irma by offering consumers direct access to insurance experts who can answer the many insurance-related questions that will follow in the wake of the storm as well as information and resources.

You may reach the hotline by calling 1-877-693-5236, Monday – Friday, 8:00 am – 5:00 pm, EST

You can speak directly with individuals who can help you review your policies to understand your coverage, help you file claims for damage and offer assistance in the event that you are having trouble communicating with your insurance company.


 Post Hurricane Irma FLASH Report #4

September 20, 2017 – 1500 hrs

Emergency Operations Center Level: 3 (Recovery Operations) 8am – 5pm


Flash reports will only be issued when new or vital information comes available.

EOC Information:

St. Johns County Emergency Operations Center has moved into Recovery operations with hours of operation being 8am – 5pm, Monday – Friday.


Human Services:


—  Power Outages:

o   FPL – 10

o   JEA – 0


—  FEMA Individual Assistance – Homeowners, renters and business owners in St. Johns County may apply for federal disaster assistance for uninsured and underinsured damages and losses resulting from Hurricane Irma.


Survivors are encouraged to register with FEMA as soon as possible in the following ways:

o   At the Disaster Recovery Center at the St. Johns County Wind Mitigation Building, 3111 Agricultural Center Drive. Open 9:00 am – 6:00 pm, 7 days a week.

o   Online at, or

o   Calling 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service may also call 800-621-3362. People who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585.

o   The toll-free numbers are open from 7 a.m. to 10 p.m., seven days a week.


As of this morning, 3,882 individuals and/or families have applied for FEMA Individual Assistance in St. Johns County.


  • The Solomon Calhoun Post Impact Shelter has been closed.


Debris Removal:


  • Debris contractors have begun collecting storm-related debris throughout St. Johns County. To assist the County in expediting curbside storm debris removal:
    • Please place storm debris in the right of way at the curb
    • Debris must be three feet from utility boxes, mailboxes, hydrants, and other obstacles.
    • Debris collection crews will not pick up bags, containers, leaves, or small debris.
    • Please separate vegetation from all other storm-related debris.
    • Bagged vegetative debris (leaves) will be picked up on regularly scheduled garbage collection days.
  • For questions please contact the St. Johns County Solid Waste Department at 904-827-6980.


Local Actions/Activities:


—  Due to significant erosion caused by Hurricane Irma, the Roscoe Boulevard Bridge north of Landrum Lane will be closed for repairs beginning Thursday, September 21. Roscoe Boulevard will be closed to thru traffic from Landrum Lane to Canal Boulevard, and will remain closed until the full damage assessment and necessary repairs have been completed.


—  If your home or property has suffered damage as a result of Hurricane Irma, please complete a Storm Damage Report online at –


Alternatively, you may send an email to with your name and address or call the St. Johns County Property Appraiser’s office at (904) 827-5500 to report your damage.


—  Please see the following link for updates and recovery information in regard to Post Hurricane Irma for St. Johns County


For further information please contact

St. Johns County Emergency Management – 904.824.5550


Preparing for Irma

Don't forget your pets